If you are experiencing missing folders in the RadEditor Image Manager in DNN please follow these simple steps to fix the issue:
- Log on to your website as host
- Go to Host > SQL
- Paste the following Query:
UPDATE {databaseOwner}[{objectQualifier}Folders]
SET [FolderPath] = LOWER([FolderPath])
- Go to Host > host settings and click Restart Application
The problem is caused by upper case letters in the folder names. The query sets all folder names to lower case in DNN's folders table which will resolve the issue.